Associate Producer I

Nexon America is a leading developer of online virtual worlds and is looking for an Associate Producer I to manage the successful live game service. The role involves collaborating with various departments to ensure the timely and high-quality delivery of game services while supporting daily operations and live service updates.

Responsibilities

• Assists in coordinating tasks and dependencies with internal teams like QA, Community, and Player Support to meet project deadlines
• Helps maintain and track established schedules for maintenance, QA, and weekly bug triages
• Collaborates with the team to support the daily operations of the live service, ensuring a stable play environment
• Supports during live service updates and maintenance to ensure seamless execution
• Reviews basic game health metrics (e.g., ticket counts, community reports) to learn how to gauge the health of the game
• Other duties as assigned

Skills

• 1 - 3 years of game production experience
• Bachelor's degree or equivalent experience
• Knowledge of live and online game player behavior
• Strategic thinking, problem solving ability
• Knowledge of the game industry including emerging trends with a focus on the markets served by Nexon
• High level understanding of online environments and processes required to maintain high uptime
• Excellent interpersonal and communication skills
• Exceptional project and time management
• Strong organizational skills
• Proficient in MS Office
• 1+ year live game experience preferred
• Preferably a gamer at heart

Benefits

• Medical, dental and vision plans for you, your spouse or domestic partner and your children
• Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits
• Company paid life, AD&D, short-term and long-term disability benefits
• Access to voluntary life and AD&D for yourself and your dependents
• Flexible spending accounts
• A 401(k) savings plan with a company match
• Pet insurance
• Monthly wellness credit
• Participate in lunchtime yoga
• Enroll in language classes
• Bi-monthly catered lunches
• Monthly happy hours
• Maintain a well-stocked snack bar
• Paid time off
• Sick days
• Company holidays
• Year-end break

Company Overview

Company H1B Sponsorship