Business Analyst
CognoStrategy, LLC is an AI-first company that focuses on strategic consulting and innovative technology solutions. They are seeking a Business Analyst to support Robotic Process Automation (RPA) initiatives, working closely with stakeholders to analyze workflows and translate business needs into clear requirements for automation solutions.
Responsibilities
- Engage with CMS stakeholders to identify, evaluate, and prioritize business processes as candidates for robotic process automation
- Conduct process discovery sessions and document current-state workflows, decision logic, exception handling, and business rules in sufficient detail to support RPA development
- Assess automation feasibility and develop business cases that articulate the expected value, effort, and risk of proposed automation solutions
- Maintain an automation candidate pipeline, tracking process submissions through intake, assessment, and prioritization stages
- Translate discovered processes into well-formed RPA requirements, process definition documents (PDDs), and solution design documentation
- Work with RPA developers and technical leads to ensure requirements are complete, unambiguous, and ready for development
- Support backlog refinement and sprint planning by ensuring automation user stories and acceptance criteria meet the definition of ready
- Maintain requirements traceability and ensure documentation remains current as process designs evolve
- Support RPA testing and validation activities, working with developers and CMS stakeholders to verify that automated solutions accurately replicate defined business processes
- Document test scenarios, expected outcomes, and exception cases to support structured validation
- Facilitate stakeholder walkthroughs of completed automations, capturing feedback and coordinating resolution of issues prior to deployment
- Support post-deployment monitoring and documentation of automation performance and exceptions
- Develop and maintain RPA process documentation including PDDs, solution design documents, standard operating procedures, and user guides
- Maintain accurate, accessible documentation in Confluence and SharePoint throughout the automation lifecycle
- Support knowledge transfer activities to ensure CMS stakeholders and operations teams are equipped to manage and monitor deployed automations
Skills
- Public Trust Clearance required
- Experience in process analysis and requirements development
- Ability to document current-state workflows, decision logic, exception handling, and business rules
- Experience in assessing automation feasibility and developing business cases
- Ability to translate discovered processes into well-formed RPA requirements, process definition documents (PDDs), and solution design documentation
- Experience working with RPA developers and technical leads
- Ability to support backlog refinement and sprint planning
- Experience in maintaining requirements traceability
- Ability to support RPA testing and validation activities
- Experience in documenting test scenarios, expected outcomes, and exception cases
- Ability to facilitate stakeholder walkthroughs of completed automations
- Experience in developing and maintaining RPA process documentation including PDDs, solution design documents, standard operating procedures, and user guides
- Ability to maintain accurate, accessible documentation in Confluence and SharePoint
Benefits
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Flexible work from home options available.
Company Overview