D365 Stabilization Manager - Temporary
THE ROLE: D365 STABILIZATION MANAGER KEY RESPONSIBILITIES Provide day-to-day support for Kinaxis systems, including troubleshooting user issues, resolving data errors, and escalating system concerns when needed. Assist with Kinaxis system maintenance activities, testing, and documentation for enhancements, upgrades, and process improvements. Gather business needs and help create business requirements documents (BRDs), process flows, and functional documentation for system enhancements and operational improvements. Participate in user acceptance testing (UAT) and validation activities for new system functionality and integrations. Train end users on newly implemented functionality, system updates, and standard processes to support adoption and effective system usage. Support data accuracy and master-data management activities across planning and inventory systems. Partner with cross-functional teams including planning, logistics, customer service, and inventory to support operational processes and system usage. Create and maintain training materials, process documentation, and user guides to support consistent ways of working. Monitor system performance and assist with identifying opportunities for process improvements and automation. Support continuous improvement initiatives related to reporting, scorecards and dashboards Continued education and training for users on best practice/ways of working within Kinaxis Support system integration and monitor data flow between Kinaxis, Datalake and D365. SKILLS AND CAPABILITIES 7-12 in Supply Chain/Ops based role. Minimum of 5 years experience within Kinaxis as a SME or Technical Support. Deep Knowledge of Kinaxis specializing in Supply Planning functionality. Advanced understanding of planning parameters and impact on planning model Experience planning Supply Plans on Inventory with Expiry Strong User Training/Documentation experience Advanced Excel Data analysis Experience coaching and developing managers and technical SMEs within a Center of Excellence model. NICE TO HAVE: D365 Experience Power BI Kinaxis Contributor and/or Author Certification THE DETAILS LOCATION: Remote, USA. PST Preferred HOURS: 40/hours a week MANAGER: Supply Chain Process Manager PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. The pay range for this position is $48-54/hour dependent on experience.