Finance Operations Director

How You’ll Shape Our Success Ready to take ownership of a high-impact function inside a rapidly growing organization? We’re looking for an experienced Accounts Receivable Director to lead billing and collections strategy, drive operational performance, and help build scalable processes that support continued growth across a national service organization. This isn’t a “keep the lights on” AR role. This is an opportunity to step into a visible leadership position where your work directly impacts cash flow, operational efficiency, customer experience, and long-term business performance. If you’re energized by building strong teams, solving complex operational challenges, improving processes, and partnering across the business — we’d love to talk. What You’ll Take Ownership Of Lead and elevate a high-performing Accounts Receivable team across billing, collections, dispute resolution, and customer account management. Drive improvements in cash flow, billing accuracy, collections effectiveness, and revenue cycle performance. Partner closely with Finance, Operations, Customer Service, and IT to streamline processes and improve operational scalability. Analyze and report on key business metrics including DSO, Aging AR, Net Collection Rate, Average Days to Bill, and Unbilled Revenue. Help optimize systems, reporting, workflows, and ERP functionality to create smarter and more efficient processes. Build a culture of accountability, collaboration, continuous improvement, and operational excellence. Play a strategic role in supporting long-term business growth and operational success. What You’ll Bring 8+ years leading high-volume billing and collections operations. Proven success reducing DSO and improving collections performance, with measurable impact on cash flow, aging, and overall AR performance. Experience working in fast-paced, service-oriented organizations. Comfortable navigating complex customer, billing, and operational challenges. Experience with Microsoft Dynamics ERP is strongly preferred. Bilingual (English/Spanish) required. BPO experience required. Perks, Pay, and Benefits Earn $120,000 – $180,000 annually, based on your experience and skills (Compensation will be based on experience, skills, internal equity, and market data.) Bonus and equity eligibility Comprehensive medical, dental, and vision coverage 401(k) with company match Life insurance plus short- and long-term disability Generous PTO and 10 company-paid holidays Meet TSS Family of Companies The TSS Family of Companies is a leading independent provider of laboratory and hospital services across the U.S., supporting top life sciences, healthcare, and research organizations. We help keep critical equipment—like controlled environments, medical gas systems, and lab instruments—safe, accurate, and compliant. Our team works directly in customer facilities, playing a vital role in safety and compliance. We’re growing quickly and looking for people who enjoy building relationships and making a real impact in environments where safety and precision matter. TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it’s the right fit for you? Call us and let’s talk.