Fraud Prevention and Detection Manager

Job Description:

• Manage a team of Fraud Risk Analysts that monitor, detect and analyze transaction information to identify, prevent and mitigate fraud
• Lead Analysts in daily reporting processes designed to detect, prevent and mitigate fraud
• Direct Fraud Risk Analysts through effective leadership in determination/interpretation of regulatory guidance involving Suspicious Activity Report (SAR) filings, Regulation CC, Uniform Commercial Code (UCC), etc. to include liability determinations
• Perform regular QC reviews of Analysts casework to maintain compliance, consistency and to provide relevant coaching and mentoring to Analyst Team
• Monitor case metrics on a regular basis
• Review Analyst Team SARs for adherence to FinCEN guidelines and assign to BSA for filing
• Collaborate with cross-functional teams and industry subject matter experts to prioritize, implement and optimize risk mitigation policies and controls
• Establish annual goals for analyst team and provide annual performance reviews
• Work with Human Resources on filling Analyst positions (interviewing, hiring, salary recommendations and training) and performance coaching
• Meet regularly with Analysts individually and hold a monthly team meeting with Analysts to discuss fraud trending, new processes and procedures, etc.
• Ensure the Analysts are cross trained on all functions
• Report any deficiencies in current fraud reporting tools to the Fraud Investigations Manager and work collaboratively to ensure all reports function as intended
• Approve Batch Transaction Entry (BTE) transactions and Indemnifications for Analysts and Investigators

Requirements:

• High School Diploma or equivalent (Required)
• Bachelor's Degree or the equivalent experience in Business Administration, Criminal Justice, or other applicable specialty (Preferred)
• 7 or more years fraud prevention, detection or investigations in financial services (Required)
• 3 or more years team management and leadership of fraud professionals (Required)
• Certified Fraud Examiner, Certified Financial Crimes Investigator, Certified Cyber Crimes Investigator and/or other financial crime/fraud related certification (Required)
• Strong understanding of regulatory requirements, including SARs, Regulation CC, and UCC (Required)
• Familiarity with data analytics, reporting tools, and fraud monitoring platforms (Required)
• Ability to think critically under pressure and make sound decisions in complex or ambiguous situations (Required)
• Demonstrated experience leading systems implementations and partnering with vendors (Required)

Benefits:

• medical plans with prescription drug coverage
• flexible spending account or health savings account depending on the medical plan chosen
• dental and vision insurance
• life insurance
• 401(k) program with employer match and Employee Stock Purchase Plan
• paid time off programs including holiday pay and paid volunteer time
• disability insurance coverage and maternity and parental leave
• adoption assistance
• educational assistance
• robust wellness program with financial incentives