Learning Analyst

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is seeking a detail-oriented and analytical Learning Analyst / Admin professional to join our Learning & Development team. This role combines advanced data analytics with Docebo LMS administration to provide actionable insights that drive training effectiveness and organizational performance. The Learning Analyst will design and implement comprehensive reporting frameworks, develop key learning metrics, and leverage data analytics tools to transform learning data into strategic business intelligence. Working closely with the Sr. Instructional Designer, Sr. Learning Manager and cross-functional teams, this role ensures our learning initiatives are effectively tracked, measured, and optimized to meet operational and compliance requirements. You Will:

• Serve as the primary administrator for our Docebo Learning Management System, managing user accounts, roles, permissions, and organizational structure.
• Design and develop comprehensive learning analytics frameworks that align with business objectives and measure training ROI.
• Build, automate, and maintain advanced reports and dashboards using SQL, Excel, and data visualization tools to track key learning metrics.
• Develop and implement custom learning KPIs to measure program effectiveness, learner engagement, knowledge retention, and business impact.
• Write code for data extraction, transformation, and analysis to integrate learning data with other business systems and metrics.
• Configure and optimize Docebo features including learning plans, certifications, skills tracking, and automated notifications to streamline training processes.
• Create predictive models to identify learning trends, anticipate training needs, and forecast skill gaps across the organization.
• Perform statistical analysis on training data to determine correlations between learning activities and operational performance metrics.
• Create and manage custom Docebo dashboards to provide real-time visibility into training completion rates and compliance status.
• Support the creation, uploading, and maintenance of training content in Docebo, ensuring proper tagging, categorization, and version control.
• Manage training schedules and enrollments through Docebo's course catalog and learning plan functionality.
• Track completion rates of mandatory and role-based training through Docebo, proactively identifying gaps and coordinating follow-ups.
• Troubleshoot Docebo technical issues and serve as the primary liaison with Docebo support when needed.
• Present data-driven insights to leadership teams, translating complex analytics into actionable recommendations for learning strategy.
• Support audit processes by organizing and maintaining comprehensive training records and documentation within Docebo.
• Stay current on Doceb