Manager, Donor Services & Operations

About the position The Jewish Community Foundation (JCF), established in 1949, is the planned giving and endowment department of the Jewish Federation of Greater MetroWest NJ. It is one of the largest managers of charitable assets in New Jersey and a top ten Jewish community foundation in North America, with over $840 million in assets under management and more than $100 million in future commitments. JCF manages over 822 funds for individuals, families, and foundation donors, working closely with them to create personalized plans for meaningful philanthropy focused on maximizing sustained impact. The professional team supports donor-advised funds, advisory councils, and supporting foundations.

Responsibilities

• Manage and administer JCF’s grantmaking software, including coordination with external developers.
• Process and enter grants and other disbursements, ensuring appropriate due diligence on grantees.
• Support the development and execution of the JCF Donor‑Advised Fund (DAF) marketing strategy.
• Respond to ad‑hoc requests from donors and collaborate with finance and development teams as needed.
• Process and manage all stock gifts received by JCF.
• Build and maintain strong relationships with fund holders, providing ongoing support and service.
• Maintain deep familiarity with DAF guidelines, restrictions, payout rules, and charitable eligibility to ensure all activity aligns with legal, regulatory, and organizational standards.

Requirements

• High level of comfort learning new technologies, with the ability to become a subject‑matter expert and train or support others.
• Demonstrated expertise with grantmaking and donor‑advised fund (DAF) platforms or similar financial/philanthropic software.
• Strong experience with data harvesting, analysis, manipulation, and reporting.
• Proven ability to actively listen to donors, reflect on their needs and priorities, and clearly understand donor intent.
• Excellent interpersonal skills with a strong service mindset, ensuring donors feel valued, supported, and cared for.
• Experience collaborating cross‑functionally, particularly between finance and philanthropic/foundation teams.
• Experience in financial accounting.
• Proficiency in Microsoft office suite.

Benefits

• paid vacation
• sick leave
• Federal holidays
• Jewish holidays