Manager, Project Coordinators

About the position TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Responsibilities

• Lead and manage the Project Coordinator team, providing guidance, support, and mentorship to ensure team cohesion and performance.
• Define team goals, objectives, and KPIs, and monitor progress towards achieving them.
• Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for professional development.
• Oversee the coordination and management of all projects, from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.
• Collaborate with cross-functional teams to ensure seamless project execution and alignment with organizational goals.
• Serve as a point of escalation for project-related issues and provide timely resolution.
• Build and maintain strong relationships with clients, ensuring their needs and expectations are met throughout the project lifecycle.
• Address customer inquiries, concerns, and escalations in a prompt and professional manner, ensuring a high level of customer satisfaction.
• Identify opportunities to streamline and optimize project coordination processes to improve efficiency and effectiveness.
• Implement best practices and standard operating procedures to enhance the overall project coordination function.
• Generate regular reports on project status, performance metrics, and KPIs, and provide insights and recommendations for improvement.
• Conduct periodic reviews of project coordination processes and performance, and implement corrective actions as needed.

Requirements

• Bachelor's degree in Business Administration, Project Management, or related field, or equivalent military or practical experience.
• 6 – 8 years of experience in project coordination or management roles.
• Previous experience in team leadership and management required.
• Strong understanding of project management principles and methodologies.
• Proficiency in project management tools and software, MS Office suite, and other relevant tools.
• Ability to successfully pass a background check post offer acceptance.

Nice-to-haves

• Experience in the foodservice industry preferred.
• Certification in project management (e.g., PMP) preferred.

Benefits

• Medical
• Dental
• Vision
• Tuition Reimbursement
• Pet Insurance
• Legal Insurance
• 401k (with employer match)