Medical Assistant - Care Coordinator
Create the future of e-health together with us by becoming Medical Assistant – Care Coordinator At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions — helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring. Your Contribution:
- Make 50+ outbound patient calls per day using our phone system
- Utilize multiple client EHR systems for documentation
- Conduct monthly check-in calls for RPM and CCM patients
- Review and monitor synced vital signs from RPM devices
- Order RPM devices and educate patients on proper usage
- Conduct structured health assessments
- Follow personalized care plans tailored to each patient
- Provide education on nutrition, exercise, medication adherence, and lifestyle choices
- Track and document patient progress accurately and consistently
Your Qualification:
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required
- Preference given to National Certified Medical Assistants (NCMA)
- Minimum 2 years of healthcare-related experience
- Minimum 1 year in related Chronic Care Mangement services
- Strong communication and interpersonal skills
- Comfortable with high-volume outbound calling
- Strong documentation and EHR proficiency
What you can expect from us:
- Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
- Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
- Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
- Security: We offer a secure workplace in a crisis-proof market.
- All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
- Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.