People (HR) Operations Manager

Jacksonville Zoo & Botanical Gardens People (HR) Operations Manager Jacksonville, FL Full-time On-site + Hybrid 1 day a week Most HR managers support a company. As our People Operations Manager, you'd be supporting jaguars, giraffes, gorillas, and the incredible humans who care for them. Jacksonville Zoo & and Botanical Gardens(JZBG) is one of the Southeast's premier wildlife destinations, and we are looking for an HR professional that is as passionate about people as our team is about the planet. The role The People Operations Manager leads the design and documentation of HR programs like compensation, benefits and recruitment. Develops scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, rewards, benefits, and timekeeping. Oversees employee data management processes to ensure that data is secure and maintained consistently with company policies and privacy regulations. Ensures that reporting and filings are accurate, timely, and compliant with regulatory requirements. Evaluates, and manages HR process outsourcing vendors and contracts. Ensures that project goals are met and adhering to approved budgets. Manages HR Generalist in the day-to-day performance of their jobs. What you'll own Talent acquisition — Full-cycle recruiting from front-line to director, plus onboarding and offboarding. HR systems & analytics — Dashboards, AI-powered tools, workforce metrics, and HRIS oversight. Comp & benefits — Benchmarking, equity reviews, compliance tracking, and regulatory reporting. Manager development — Training on HR topics and HR compliance support for people leaders. Why JZBG? Your office overlooks animal habitats. Your mission is connecting communities with wildlife and wild places. Your team is one of the most passionate in Jacksonville — and they're waiting for a leader who matches their energy. We're drug free and an equal opportunity employer.