Regional Field Office Support Manager
We are looking for a Regional Field Office Support Manager to help across the Central Southern Region at our properties in the following states: Oklahoma, Texas, Kansas, Nebraska, Illinois, Missouri, and Arkansas. As the Regional Field Office Support Manager you will act as interim support for properties as we grow. This position is suited for candidates based in or willing to relocate to St. Louis or Kansas City. Candidates in other locations will also be considered. Major responsibilities include but are not limited to:
- Assume responsibility for Property Manager, Assistant Community Manager or Leasing Consultant as needed across the portfolio (typically during the time of vacant position)
- Provide day to day management of site-level staff meets the Timberland Partners Guiding Principles. Provide any hands-on training to property team as needed
- Assist Regional Vice Presidents and Regional Managers with operational concerns at assigned properties
- Identify property concerns and provide suggestions for corrective measures
- Assist with property lease-ups, assuring that we meet all regulatory requirements and that the lease-up meets the plan. This may include participation in transition meetings as needed
- Assist with site inspections and file reviews at assigned properties, and make recommendations to leadership
- Foster positive, collaborative internal and external relationships
- Review compliance of training programs for the team including Aspire, eLearning, Webinars, etc.
- Implement innovative marketing plans for properties with occupancy issues, including market studies
- Ensure prompt response to requests
- Other duties/tasks as assigned and needed
Minimum Required Qualifications:
- Five years of experience as a supervisor/manager of multi-family housing
- At least 2+ year experience in apartment leasing and property management
- Proficient in Yardi
- CRM and CRM IQ experience preferred
- Google Suite and Microsoft experience preferred
- Ability to prioritize and balance multiple deadlines while working under pressure
- Strong organization, problem-solving and attention to detail
- Strong interpersonal skills with a high degree of confidentiality
- Excellent oral and written communication skills
- Ability to positively motivate others
- Project management and training experience preferred
- Travel 90% of the time is possible, throughout the portfolio, including extended overnight stays
Pay: $90,000 - $95,000 annually