[Remote] Account Manager
Note: The job is a remote job and is open to candidates in USA. TeamSnap is a sports and communication platform dedicated to enhancing youth sports experiences. They are seeking an Account Manager to establish strong relationships with Sports Organization customers, ensuring high retention and product adoption through a consultative sales approach.
Responsibilities
- Establish strong relationships with TeamSnap’s Sports Organization customers
- Ensure high retention and product adoption
- Utilize tools such as Salesforce, Slack, Zoom, and ChurnZero
- Exceed business sales goals
- Understand customers' goals and operations
- Take initiative and ask for guidance when needed
- Focus on customer experience
- Collaborate with teammates to celebrate wins
Skills
- Minimum 0-3 years in Customer Success Relationship Management or Account Management, preferably in a SaaS environment
- Proven track record of hitting sales quotas
- Ability to travel occasionally, including but not limited to our annual company meeting, periodic sales team meetings throughout the year, potential trade shows, and potential client visits
- Motivated - You get excited about exceeding business sales goals
- Strong Business Acumen - You understand our customers goals and operations and how TeamSnap can add value to their organizations
- Resilient - A hunter mentality who doesn't get upset easily with the word 'no'. Experience with cold calling is a big plus
- Resourceful - You're not afraid to take initiative but also ask for guidance when needed
- Customer Focused - You have compassion and care for the customer experience
- Collaborative - You believe in 'we' before 'I' and love to celebrate wins together
- Sports industry experience
Benefits
- We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool
- Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
- 100% premium coverage of medical/dental/vision for you and your family
- 401K to help you invest for the future
- $1,500 annual learning and development stipend
- Travel to fun locations for all-company meetings and team events
- Generous home office allowance to set you up for success
- TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
- A monthly stipend reimbursement for health & wellness and so much more!
Company Overview