[Remote] Account Manager, Small Pharma
Note: The job is a remote job and is open to candidates in USA. IQVIA is a global leader in advanced analytics, technology solutions, and clinical research for the life sciences industry. They are seeking an Account Manager to support their Small Pharma Segment, managing a portfolio of approximately 20–30 pharmaceutical clients while driving client satisfaction and revenue growth. This role involves strong relationship management, consultative selling, and collaboration with cross-functional teams to deliver value for clients.
Responsibilities
- Serve as the primary point of contact for assigned Small Pharma accounts, owning overall client relationship health and satisfaction
- Manage day-to-day client interactions, including scope management, expectation setting, issue resolution, and escalation mitigation
- Proactively identify opportunities to reshape scope, reframe client needs, and expand engagement value
- Promote and sell IQVIA data assets and broader commercial solutions to existing clients through value-based, consultative conversations
- Identify new revenue opportunities within assigned accounts and support value-added sales initiatives
- Partner with internal sales specialists and solution teams to bring the right offering to each client
- Own contracting, invoicing, and commercial administration for assigned accounts
- Coordinate closely with cross-functional teams (Sales, Delivery, Analytics, Legal, Finance, etc.) to ensure seamless execution and service delivery
- Broker appropriate internal support across the broader IQVIA network based on client needs
- Host and participate in internal business reviews and account planning sessions
- Represent IQVIA at client meetings, conferences, and IQVIA-sponsored events
- Build trusted relationships with client stakeholders while positioning IQVIA as a long-term strategic partner
Skills
- Bachelor's degree required
- 3–6 years of experience in the life sciences industry
- Experience in account management, client services, sales, or commercial roles
- Demonstrated ability to manage multiple accounts and priorities simultaneously
- Strong communication, relationship-building, negotiation, and problem-solving skills
- Experience selling data, analytics, or commercial solutions into pharmaceutical or biotech clients
- Familiarity with life sciences commercial models, data assets, or market access/commercial strategy
- Experience working cross-functionally within a matrixed organization
Benefits
- Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Company Overview
Company H1B Sponsorship