[Remote] Associate, Client Services (Immediate 2026)

Note: The job is a remote job and is open to candidates in USA. True North Insights is a global expert network that connects organizations with subject matter experts. As an Associate, you’ll manage engagements from start to finish, coordinate with experts, and ensure projects deliver clear, actionable insights.

Responsibilities

• Identify and engage experts with relevant experience to meet client needs. Reach out to experts to confirm availability and alignment with client objectives
• Coordinate consultations to ensure smooth communication and delivery of client objectives into research plans and timelines
• Manage multiple projects efficiently, delivering reliable outcomes under tight deadlines
• Make informed decisions about expert selection, project scheduling, and outreach strategy
• Collaborate with teams worldwide to ensure projects meet client expectations

Skills

• Strong academic background with an attained Bachelor's degree from an accredited institution (Minimum GPA of 3.5)
• 6–18 months of professional experience; internships or roles demonstrating client engagement or problem-solving a plus
• Demonstrated initiative or leadership in academic, athletic, professional, or extracurricular activities during school/university
• Strong verbal and written communication skills; professional and articulate presence
• Thrive in fast-paced, results-driven environments
• Take initiative, solve problems independently, and follow through reliably
• Resilient, resourceful, and unafraid to roll up your sleeves
• Motivated by goals and driven by measurable outcomes
• Fluent in English; additional languages a plus
• Authorized to work in the U.S., including F-1 visa holders with STEM OPT

Benefits

• Comprehensive paid training in project execution, client management, and professional development
• Health, dental, and vision insurance
• 401K plan with guaranteed 3% company contribution
• Paid vacation, sick leave, and company holidays
• Monthly commuting and mobile phone stipends
• Daily office perks: free lunch, snacks, Monday breakfast, and weekly social events

Company Overview