[Remote] Bilingual Inside Sales Associate

Note: The job is a remote job and is open to candidates in USA. First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. seeking a Bilingual Inside Sales Associate to manage follow-up processes and support the Inside Sales team. The role involves negotiating with dealerships, monitoring dealer behavior, and ensuring seamless communication across internal stakeholders to meet origination goals.

Responsibilities

• Follow-up with dealers on all eligible applications after approval
• Negotiate with dealerships to win as many deals as possible with best possible terms for FHF (maximize FHF's "win-rate" for approved applications)
• Assist the dealer as single point of contact for all communication with internal FHF teams
• Monitor dealer behavior to pick up red flags for dealer risk
• Travel required to dealerships based on assigned market needs
• Support Outside Sales team with specific dealer-related initiatives to increase volume
• Support Servicing and Collections team to handle dealer complaints or other conflicts
• Manage the list of open applications to ensure timely follow-ups with dealers
• Overall, manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealers

Skills

• Demonstrated historical career stability
• BA/BS degree required and/or equivalent work experience
• 1 year of previous sales or banking experience
• Bilingual (English/Spanish or English/Portuguese)
• Excellent communication skills
• Ability to multitask, self-reliant
• Proficient knowledge of Excel and Outlook

Benefits

• Generous salaries
• Competitive health and welfare benefits
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Quarterly social outings
• Monthly lunches
• A robust employee recognition, and training development program to enhance your career with us
• Maintaining a healthy work-life balance
• Career growth
• We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you
• FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.

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