[Remote] Commercial Lines Account Manager
Note: The job is a remote job and is open to candidates in USA. Hilb Group is a service-driven organization that values career and professional development. They are currently seeking a motivated Commercial Lines Account Manager to support assigned producers, manage new business, and ensure client satisfaction through effective insurance solutions.
Responsibilities
- Support assigned producers by placing and processing new business, account development, and renewal retention
- Pre-Qualify new business. Review, analyze, and submit applications following agency marketing guidelines
- Review and order renewals according to agency procedures. Investigate company non-renewals and coordinate with insured and Producer(s) to re-market
- Prepare proposals and applications, submit to insureds and carriers (or marketing department); follow up to insure timely responses
- Assist clients in making appropriate coverage changes; inform and educate clients about coverage, exclusions, exposures, and audits; document electronic file accordingly
- Provide technical support to Producer(s) to include survey policy coverage and identify cross-selling and upgrading opportunities
- Prepare quotations, coverage summaries/comparisons, proposals, and recommendations needed to ensure clients/prospects understanding of clients/prospects understanding of coverage
- Renew and re-market accounts as needed in conjunction with Producer(s) and agency standards
- Assist in design of insurance plans for clients. Visit key clients in person
Skills
- College level coursework preferred
- Licensed Property and Casualty Agent
- Minimum of five years' experience with at least three in property and casualty
- Complete knowledge of insurance practices and procedures of the agency and industry
- Excellent prioritization skills
- Friendly, positive attitude willingness to help others
- Excellent verbal and written skills
- Professional telephone manner
- Ability to establish effective relationships with all staff and the general public
- Ability to work on highly detailed work under pressure and timelines
- Advanced computer proficiency
- Ability to quickly learn automation including agency management system
- Proficient in Excel
- Prior experience on Vertafore AMS and Image Right a plus
Benefits
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
Company Overview