[Remote] Consultative Analyst

Note: The job is a remote job and is open to candidates in USA. Crawford & Company is a global leader in the claims management industry, dedicated to restoring lives and communities. They are seeking a Consultative Analyst to deliver actionable insights and tailored solutions that enhance client business processes and performance. This role involves collaborating closely with clients and contributing to an analytics team focused on impactful outcomes.

Responsibilities

• Performs moderately complex client/prospect-specific claim program health assessments for the risk management, operations, and management levels. Surfaces cost mitigation opportunities and develops action plans with detailed solutions
• Works with Account Executives and Sales Executives to build client-specific strategies that will lead to measurable success and build long-term preference with the buyer
• Designs new and differentiated solutions we can offer to our clients, tests solutions/programs for benefits, and develops material to explain and promote solutions
• Identifies new diagnostics and the tools to display those diagnostics
• Develops efficiencies, automation, and new tools
• Understands how to effectively manage a complex audience (broker, Risk Manager, CFO) including leveraging sponsors and managing around anti-sponsors
• Upholds the Crawford Code of Conduct

Skills

• Bachelors degree in Business or related field
• 1-3 years marketing/sales communication experience with the ability to sell ideas and concepts to management and customers
• Capable of quickly learning new tools
• Excellent logic
• Familiarity with statistics
• Focused on solutions: employee is aware of roadblocks, but is continually applying creativity and a comprehensive approach to overcome road blocks
• Highly organized thinking, writing and presenting so that key points are delivered powerfully and clearly to the right audience
• Capable of making arguments to unknown audiences (such as a CFO that is not at a meeting, but might view material or receive a second hand presentation from another party.)
• Drivers License
• Willingness to travel 2-5 nights per month
• Strong Excel skills and confidence working with data
• Openness to leveraging AI tools for analysis and problem-solving
• Curiosity, adaptability, and a continuous learning mindset
• A high-impact contributor who consistently raises the bar

Benefits

• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Company Overview

Company H1B Sponsorship