[Remote] Customer Service Client Advisor

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is hiring motivated professionals to join their mission-driven, fully remote team. The role involves conducting virtual consultations with clients, helping them understand coverage options, and providing client-focused support throughout each interaction.

Responsibilities

• Conduct scheduled virtual consultations with clients via Zoom
• Help individuals and families understand available coverage options
• Guide clients through the onboarding and enrollment process
• Maintain accurate digital records and manage follow-up communication
• Provide professional, client-focused support throughout each interaction
• Participate in mentorship programs, training sessions, and team development meetings
• Build strong, long-term client relationships

Skills

• Strong communication and interpersonal skills
• Organized, self-motivated, and comfortable working independently
• Confident using video conferencing platforms and digital tools
• Passion for helping others and contributing to a service-focused mission
• Applicants must be legally authorized to work in the United States
• Reliable internet access
• Windows-based laptop or PC with webcam capability
• Customer service or consultative experience is helpful but not required

Benefits

• Fully remote role available throughout the United States
• Flexible scheduling with autonomy over your workday
• Pre-qualified client consultations provided
• Structured training and licensing support
• Leadership development and advancement opportunities
• Recognition programs and performance incentives
• Supportive, people-focused team culture

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