Remote Customer Success Coordinator
About the position AO Globe Life is hiring motivated professionals to support individuals and families nationwide in accessing essential supplemental benefit programs—all in a fully remote environment. This opportunity is ideal for those seeking a flexible, purpose-driven career with structured development and long-term growth potential. Whether you are beginning your professional journey or pursuing a career transition, we provide the training, mentorship, and team support necessary to help you succeed. For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veterans’ organizations to provide supplemental life and health benefits to working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers. If you are ready to build a career aligned with your values and lifestyle, apply today and take the next step toward a flexible, impactful future.
Responsibilities
- Conduct virtual consultations with clients via Zoom
- Assess individual needs and provide tailored benefit guidance
- Support clients through the enrollment process with clarity and professionalism
- Maintain accurate digital documentation and follow-up communication
- Participate in weekly team meetings, training sessions, and coaching
Requirements
- Strong communicator who builds trust naturally
- Organized, self-motivated, and comfortable working independently
- Confident using Zoom and digital documentation systems
- Authorized to work in the United States
- Reliable high-speed internet and Windows-based laptop with webcam
Nice-to-haves
- Experience in customer service, consulting, hospitality, or advisory roles preferred (not required)
Benefits
- Fully remote position available to U.S.-based candidates
- Flexible scheduling aligned with your lifestyle
- Inbound client interest — no cold outreach
- Weekly pay via direct deposit
- Performance-based bonus opportunities
- Comprehensive training and full licensing support
- Structured renewal income opportunities for long-term growth
- Leadership development and clear advancement pathways
- Supportive, values-driven team culture