[Remote] Epic Applications Analyst 3 - Willow
Note: The job is a remote job and is open to candidates in USA. Beth Israel Lahey Health is a healthcare organization committed to making a difference in people’s lives. The EHR Applications Analyst 3 is responsible for providing support services for applications and systems, ensuring effective maintenance and troubleshooting while also participating in training and project execution.
Responsibilities
- Delivering world-class support services across all BILH entities and its affiliates
- Identifying, evaluating, analyzing, and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting
- Supporting the planning, design, development, build, and/or configuration of assigned applications/systems
- Leading and/or coordinating conversions, application/system testing, and documentation of system procedures
- Participating and providing input in training design and development and assisting in training execution in relation to assigned projects
- Providing go-live support and serving as the primary point of contact for ongoing maintenance/support and troubleshooting
Skills
- High School diploma or GED required
- Two (2) years of experience implementing, designing, and/or managing a variety of EHR and clinical systems using multiple software programs and network applications
- Experience working in a clinical setting
- Experience working with clinical information systems or system implementation teams for complex projects and/or application development
- Experience in full implementation software development cycle
- Experience managing small projects with defined duration and scope
- Ability to multi-task- Self-starter and motivator
- Excellent problem-solving and written and oral communication skills
- Candidate will have a proven track record of producing quality deliverables on time, taking ownership and accountability of assignments, and demonstrating a strong work ethic
- Willingness to address issues and take ownership, knowing when and how to escalate issues. Ability to understand and document business processes
- Creative approach to process redesign
- Proficient in Microsoft Office suite programs; specifically Excel and PowerPoint
- Knowledge of HL7 coding standards
- Knowledge of process redesign
- Bachelor's degree preferred
- EHR (Electronic Health Record) Certification preferred
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