[Remote] Field Account Manager - NYC

Note: The job is a remote job and is open to candidates in USA. ClassPass is a fitness and wellness platform that connects people with various activities to lead balanced lifestyles. As a Field Account Manager, you will build strong relationships with partners, focusing on upselling and retention initiatives while spending a significant amount of time in the field to drive results.

Responsibilities

• Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives
• Spend at least 70% of your time in the field, including frequent travel to other markets in your region
• Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results
• Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond
• Proactively surface partner pain points and position ClassPass solutions that drive mutual value
• Build a strong local presence in your fitness and wellness community—you’re the go-to for what’s new and what’s next
• Exceed monthly upsell and engagement goals by thinking creatively and acting with urgency
• Delegate transactional casework to support teams while keeping your partners feeling prioritized and supported

Skills

• 2+ years of full-cycle B2B sales or account management experience, including field sales
• Consistent track record of hitting or exceeding quota and performance goals
• Strong negotiation skills with a solutions-first approach
• Deep knowledge of your regional fitness and wellness market, with active professional connections
• Confidence navigating both cold outreach and warm relationship-building across channels
• Ability to identify and attend networking events that strengthen local brand presence
• Comfort using Salesforce, Salesloft, and Microsoft tools to manage pipeline and partner success

Benefits

• Performance bonuses
• Benefits
• Other applicable incentive compensation plans

Company Overview

• ClassPass is an application that offers training for fitness, wellness, home workouts, in-studio classes, and digital classes. It is a sub-organization of Playlist. It was founded in 2011, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://classpass.com.

Company H1B Sponsorship

• ClassPass has a track record of offering H1B sponsorships, with 4 in 2022, 4 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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