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[Remote] Sales Development Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Support Tech LLC is a nationwide provider of IT field services and infrastructure solutions. They are seeking a driven and organized Sales Development Representative to research and target potential clients, execute outreach campaigns, and manage sales conversations to close new business.

Responsibilities

  • Research and build targeted lists of companies that match our ideal client profile: quick-service restaurant chains, IT managed service providers, and large construction and facilities companies
  • Identify the right decision-makers at each account—IT directors, operations managers, procurement leads—and build a multi-touch outreach plan for each
  • Use LinkedIn, company websites, trade publications, and AI-powered research tools to develop insight on each target before you ever reach out
  • Execute persistent, professional outreach campaigns across phone calls, emails, text messages, and LinkedIn messages
  • Craft personalized messaging that gets responses not generic copy-paste blasts. You understand that relevance beats volume
  • Follow up consistently and strategically. Most deals are won on the fifth or sixth touch
  • Once you have a prospect’s attention, you own the conversation. Qualify the opportunity, understand the pain, present our solution, and move toward a commitment
  • Run discovery calls and presentations independently. We will give you the tools and coaching you bring the energy and the close
  • Document all activity and pipeline stages accurately in our CRM so nothing falls through the cracks
  • Stay involved after the deal closes. Attend project kickoff meetings to ensure the delivery team understands what was promised and the client feels supported
  • Build long-term relationships that lead to repeat business and referrals

Skills

  • 1-3 years of work experience
  • Self-starter
  • Organized and process-driven
  • Comfortable on the phone
  • Strong communicator
  • Tech-comfortable
  • Coachable
  • Background in retail management, restaurant or hospitality leadership, inside sales, customer service, recruiting, or any role that requires you to be persistently persuasive with people you have never met before
  • Recent college graduates (any major)

Benefits

  • Earn commission on every deal you close. There is no cap. The more you sell, the more you earn.
  • 100% remote, USA-based.
  • Occasional travel for trade shows and key client meetings (approximately 10–15%), fully reimbursed.
  • Provided with CRM, sales enablement technology, and AI tools to maximize your productivity.
  • Real earning potential from day one—your commission is uncapped and tied directly to your effort.
  • You will be an early and important part of a growing sales team, with a clear path to senior sales and leadership roles.
  • No micromanagement. We care about results, not time-tracking.
  • You will develop skills in account-based selling, AI-assisted research, and multi-channel outreach that are valuable across any industry.

Company Overview

  • At our core, we are problem solvers and innovators, constantly striving to push boundaries and exceed expectations. It was founded in 2020, and is headquartered in Raleigh, North Carolina, US, with a workforce of 11-50 employees. Its website is https://www.supporttech.com.
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