[Remote] Sales Development Representative - Argentina
Note: The job is a remote job and is open to candidates in USA. Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. They are seeking a Sales Development Representative to manage patient interactions, verify insurance, and secure appointments across their clinics, ensuring a patient-first approach throughout the process.
Responsibilities
- Serve as the first point of contact for new patient leads
- Proactively connect with patients via inbound and outbound phone calls, email, and text
- Build rapport, answer questions, and guide patients to book consultations at over 60 nationwide clinics
- Communicate insurance coverage and payment options clearly to minimize booking barriers
- Verify insurance, initiate authorization requests, and manage CRM/EMR documentation
- Troubleshoot patient concerns and tailor your messaging to improve conversion rates (CVR)
- Collaborate with internal teams to ensure a seamless handoff to clinical care
- Continuously refine your approach based on feedback and performance data
Skills
- Experience in medical call centers, front desk patient scheduling, or insurance-based sales
- Deep understanding of healthcare workflows
- Confidence navigating insurance barriers
- Prior experience converting calls into booked visits
- Experience in a medical practice, urgent care center, or dental front desk
- Ability to guide patients, ask the right questions, and document accurately in EMRs
- Bilingual in Spanish
- Experience in sales (e.g., cold calling) or high-volume service environments (e.g., military or hospitality)
- Strong persuasion and objection-handling skills
- Ability to control a conversation and move a patient from initial interest to a scheduled visit
- Operational discipline with high attention to detail under pressure
- Commitment to growth and ability to act on coaching and feedback quickly
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) + Paid Company Holidays
- Company-Paid Life Insurance
- Short-Term Disability Insurance
- Employee Assistance Program (EAP)
Company Overview