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[Remote] Sales Engineer - Mid-Market Midwest

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Samsara is a pioneer of the Connected Operations™ Cloud, helping organizations improve their physical operations through IoT data. The Sales Engineer role involves modernizing essential industries by applying IoT solutions, contributing to a more efficient supply chain and providing technical support to customers.

Responsibilities

  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
  • Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
  • Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry
  • Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc
  • Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans
  • Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use
  • Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers
  • Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs

Skills

  • Bachelors' of Science degree from a 4 year accredited university
  • 2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
  • Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
  • Ability to explain complex technical concepts to non-technical audiences
  • Previous experience managing hardware and/or software product evaluations
  • Basic understanding of electronics and electrical systems
  • Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems
  • Must be located within and authorized to work in the United States
  • Bachelors' of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
  • Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
  • Work experience building solutions leveraging open API's
  • Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
  • Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
  • Consistent track record of success selling complex technical solutions through strategic sales cycles

Benefits

  • Base salary
  • Performance-based bonus/variable pay
  • Equity (for eligible roles)
  • Flexible, employee-led remote model
  • Professional development stipend
  • Comprehensive health and parental leave plans
  • Flexible working model
  • Offices open for those who prefer to work in-person
  • Remote work where it aligns with our operational requirements
  • Reasonable accommodations throughout the recruiting process

Company Overview

  • Samsara is digitizing the world of physical operations. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.samsara.com.
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