[Remote] Senior Account Manager
Note: The job is a remote job and is open to candidates in USA. HSO is seeking a Senior Account Manager to drive multi-solution expansion across a defined portfolio. The role involves building executive-level relationships, executing account growth strategies, and orchestrating opportunities across various business functions to ensure deal success.
Responsibilities
- Drive multi-solution expansion across a defined portfolio, owning the full account growth strategy and execution plan
- Build and maintain executive-level relationships to align strategic priorities and unlock larger, more complex opportunities
- Develop and execute multi-line-of-business (LOB) expansion plans across your portfolio
- Establish and lead executive sponsor cadence, including QBRs and strategic account reviews
- Orchestrate opportunities across Pre-Sales, Delivery, Marketing, and Alliances to drive deal success
- Maintain strong pipeline discipline, forecasting rigor, and a consistent weekly review cadence
- Leverage Microsoft co-sell motion as a primary growth lever to expand account reach and influence
- Track and improve overall customer health metrics, including CSAT and NPS, across assigned accounts
Skills
- 4+ years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services
- Proven experience in expansion selling within enterprise or technology consulting environments
- Strong consultative selling capabilities with the ability to uncover and align to customer business needs
- Experience engaging and influencing director- and VP-level stakeholders
- Demonstrated ability to lead cross-functional teams and orchestrate complex deals
- Excellent communication, organizational, and relationship management skills
Benefits
- Competitive pay with and performance-based bonus
- Generous paid time off
- A flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match
- The benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment
Company Overview