[Remote] Senior Project Manager, Services
Note: The job is a remote job and is open to candidates in USA. Dice is seeking a motivated and seasoned Project Manager to join their Professional Services team. In this role, you will lead the governance and execution of complex migration and implementation projects, ensuring timely delivery of cybersecurity and networking solutions. The ideal candidate will have a strong background in professional services and project management, with a focus on maintaining customer relationships and driving project success.
Responsibilities
- Lead cross-functional teams of technical professionals to deliver complex consulting and multi-stream implementation services for high-criticality enterprise environments
- Establish and maintain high-trust relationships with key customers, partners, and vendors to drive satisfaction and revenue growth
- Ensure all professional services engagements are delivered on-time and within budget, managing high-value portfolios and ensuring technical performance meets customer expectations
- Monitor project financial health, including budget burn rates, margin analysis, and revenue recognition forecasting to ensure targets are met
- Develop, implement, and refine scalable methodologies and best practices that improve the global efficiency and effectiveness of professional services delivery
- Ensure a seamless and consultative handoff from the sales cycle to technical execution
- Proactively identify project risks, specifically regarding zero-downtime migrations in multi-vendor environments, and implement robust mitigation strategies to protect customer operations
- Transform raw project data into data-driven insights and regular status narratives for internal and external leadership regarding project health and resource utilization
- Proactively leverage AI tools to optimize project workflows and technical delivery, serving as a force multiplier for yourself and your team by streamlining tasks and maximizing overall project productivity
Skills
- 2+ years of experience in SaaS or technology industry
- 7+ years of experience in project management
- Ability to work independently and collaboratively in a fast
- Agile Framework
- Budgeting
- Change Management
- Client Communication
- Cloudflare
- Cybersecurity
- Dynamic environment
- Enterprise System Implementations
- Escalation Management
- Excellent communication
- Experience with project management tools and methodologies
- Experience with risk management
- Information Technology
- Jira
- Leadership
- Migration Management
- MS Project
- PMP or equivalent certification preferred
- Portfolio Management
- Proficiency with project management tools
- Project and Program Management
- Proven track record of managing complex
- Stakeholder Management
- Strong understanding of IT infrastructure
- Strong understanding of professional services landscape
- Bachelor's degree
- CompTIA Security+
- PMP
- Scrum Master
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