[Remote] Senior Salesforce Consultant

Note: The job is a remote job and is open to candidates in USA. Cherokee Nation is seeking a highly motivated and Salesforce-certified Salesforce Consultant to support a USCIS initiative. This role involves collaborating with clients to gather business requirements and deliver tailored Salesforce solutions through design, configuration, testing, and deployment.

Responsibilities

• Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud
• Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks
• Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency
• Ensure automation is scalable, maintainable, and aligned with governance and compliance standards
• Partner with stakeholders to validate designs via prototypes and iterative feedback cycles
• Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps
• Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities
• Design scalable data and security models, and automation frameworks aligned to federal requirements
• Configure and customize Salesforce using declarative tools and best-practice architecture patterns
• Performs other job-related duties as assigned

Skills

• US Citizen AND an active DHS Public Trust Clearance or the ability to obtain this clearance
• Salesforce-certified Salesforce Consultant
• 6 years of hands-on Salesforce consulting or implementation experience; minimum 9 years of overall professional experience
• Strong business analysis skills; lead client discovery, requirements definition, user stories, and acceptance criteria
• Advanced proficiency with Salesforce automation, especially Flow; experience designing production-grade UI in Lightning and Experience Cloud
• Track record delivering complex, multi-stakeholder Salesforce programs
• Salesforce Certified Administrator plus one or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required
• Bachelor's degree required
• Eligible to obtain and maintain a Government Public Trust Clearance; U.S. citizenship required
• Experience with Agile software development methodologies
• At least 4 years building Salesforce business process models, writing acceptance criteria, and designing user interfaces for production systems
• Must pass pre-employment qualifications of Cherokee Federal
• Additional certifications preferred: Advanced Administrator, Marketing Cloud, Platform App Builder, OmniStudio, and PSS
• Familiarity with integrations and APIs; capable of guiding technical integration approaches

Benefits

• Medical
• Dental
• Vision
• 401K
• Other possible benefits as provided

Company Overview