[Remote] Senior Technical Product Manager
Note: The job is a remote job and is open to candidates in USA. ClassDojo is a company dedicated to providing every child with an education they love, and they are seeking a Senior Technical Product Manager for their Platform Team. This role will focus on shaping and scaling foundational systems that power ClassDojo products, driving product direction, and ensuring alignment between platform investments and user experience.
Responsibilities
- Define and drive platform product strategy
- Own the roadmap for key platform domains (e.g., Accounts or Payments), driving initiatives such as 'Sign in with Dojo'
- Translate ambiguous technical challenges into clear product opportunities with defined outcomes and success metrics
- Ensure platform work is grounded in real user and business value
- Break down complex systems into incremental, shippable improvements that deliver value early and often
- Partner closely with engineering to drive execution from concept through launch and adoption
- Balance tradeoffs across technical complexity, product value, and cost
- Define how platform teams gather requirements, prioritize work, and align with stakeholders
- Introduce structured, data-informed decision-making into platform roadmaps
- Help reduce reactive work by creating clarity and alignment across teams
- Work closely with Data Platform to deliver high-impact data capabilities
- Collaborate with product teams to ensure platform capabilities meet real needs and are widely adopted
- Act as a bridge between technical systems and end-user experience
Skills
- Have 6+ years of experience as a technical PM (or equivalent between software engineer and technical PM roles)
- Have significant experience working on platform or infrastructure products used by multiple teams
- Have operated in high-growth or scaling environments with increasing system complexity
- Demonstrate strong ownership and a bias for action, driving initiatives from problem definition through delivery
- Can translate technical systems into clear product direction and user/business value
- Are comfortable working in ambiguity and turning unclear problems into structured plans
- Have experience working with sensitive or regulated data (e.g., identity/auth, financial, or student data)
- Are an excellent communicator, especially in writing, and can explain complex ideas clearly
- Experience with identity, authentication, payments, or data platforms
- Background spanning both technical systems and user-facing products
- Experience building consumer-facing or product-led platforms
Company Overview
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