[Remote] Staff Solutions Consultant
Note: The job is a remote job and is open to candidates in USA. ClickUp is a company that is redefining the future of work with its innovative AI workspace. They are seeking a Staff Solutions Consultant to lead presales engagements and design scalable solutions that integrate AI into workflows for commercial and enterprise customers.
Responsibilities
- Lead structured discovery sessions and workshops with business, technical, and executive stakeholders to understand workflows, systems, constraints, success metrics, and AI readiness
- Document current state processes, decision points, and handoffs, identifying where ClickUp and AI Agents can support customer requirements and improve execution
- Map system touchpoints, integrations, and data dependencies required to support reliable AI-powered workflows and agent context
- Design ClickUp solution architectures that combine workflows, automations, integrations, and AI Agents to support customer business objectives
- Configure and validate workflows, automations, data synchronization, and agent behaviors to ensure solutions are scalable, governable, and aligned to real operating models
- Build prototypes and demo environments that showcase AI-assisted workflows in realistic customer scenarios
- Quantify value and develop business cases highlighting efficiency gains, cycle time reduction, cost avoidance, and tool consolidation enabled by AI-powered workflows
- Author and own Statements of Work, including scope, phases, deliverables, success criteria, assumptions, risks, dependencies, and commercial structure
- Partner with Account Executives and delivery teams on resource planning and sequencing to ensure AI Agent implementations are realistic, achievable, and clearly understood
Skills
- Bachelor's degree in Computer Science, Engineering, Information Systems, Finance, Business Analytics, or a related technical discipline, or equivalent practical experience
- 6–8+ years of experience in solution consulting, presales, enterprise implementation, or workflow and process consulting roles
- Demonstrated ability to design and defend AI-enabled workflows that combine structured data, automations, integrations, and AI Agents in real customer environments
- Strong experience with prompt engineering, including agent role definition, constraint setting, structured outputs, and failure handling within production workflows
- Hands-on experience designing or deploying AI-assisted systems, including agent context definition, data grounding, and workflow orchestration
- Understanding of common AI failure modes, including hallucination, context drift, and reliability constraints, and how structured data and governance mitigate them
- Proven experience owning, authoring, and negotiating Statements of Work and commercial scopes for custom professional services engagements
- Ability to operate comfortably in ambiguity and translate emerging AI capabilities into practical, adoptable solutions
Company Overview