[Remote] Technical Support Analyst
Note: The job is a remote job and is open to candidates in USA. PartnerOne is focused on creating the best loan origination system available. They are seeking a Technical Support Analyst to provide advanced troubleshooting and support for their Mortgage Cadence Platform, ensuring a seamless experience for users and borrowers.
Responsibilities
- Advanced troubleshooting skills, detail oriented, quick learner
- Deep knowledge of web technologies
- SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc
- Strong communication skills
- Ability to multi-task and dynamically prioritize issues
- Passionate about security and risk mitigation
- Focus on quality and efficiency
- 2+ years in prior technical support role preferred
- Mortgage Knowledge recommended but not imperative
Skills
- Advanced troubleshooting skills, detail oriented, quick learner
- Deep knowledge of web technologies
- SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc
- Strong communication skills
- Ability to multi-task and dynamically prioritize issues
- Passionate about security and risk mitigation
- Focus on quality and efficiency
- 2+ years in prior technical support role preferred
- Mortgage Knowledge recommended but not imperative
Company Overview