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[Remote] Web-Based Customer Service Agent

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Globe Life AO is dedicated to supporting veterans, union members, and their families by providing life insurance and accidental benefit coverage. They are seeking a Web-Based Customer Service Agent who will build relationships with members, deliver tailored insurance solutions, and provide exceptional support throughout the application process.

Responsibilities

  • Build meaningful relationships by connecting daily with members to understand their insurance needs
  • Deliver tailored supplemental insurance solutions that align with their financial goals
  • Provide exceptional support through the application process and beyond
  • Conduct policy reviews and assist with claims, maintaining the highest standards of care
  • Ensure compliance with regulatory standards, earning the trust of every member

Skills

  • Stellar communication skills, both written and verbal
  • A self-motivated, goal-oriented mindset
  • Tech-savviness and strong organizational skills for a remote work environment
  • A problem-solving attitude and a knack for crafting effective solutions
  • Eligibility to obtain a Life Insurance License
  • Must be legally authorized to work in the U.S
  • Sales experience (a plus, but not required—we provide excellent training!)

Benefits

  • Remote Freedom: Work from anywhere—no commute, no limits.
  • Unlimited Earnings Potential: Top performers routinely earn $100K+ annually.
  • Warm Leads Only: Connect exclusively with pre-qualified members from our trusted network.
  • No Startup Costs: Start strong without any financial barriers.
  • Recognition & Rewards: Earn exciting incentives and accolades for your success.
  • Union Membership: Be part of the OPEIU Local 277, a 70-year legacy of trust and stability.
  • A supportive, empowering team culture.
  • Opportunities to make a tangible difference in the lives of families and communities.
  • A rewarding role with unlimited potential for growth and achievement.

Company Overview

  • Globe Life is an insurance company. It was founded in 1951, and is headquartered in Oklahoma City, Oklahoma, USA, with a workforce of 1001-5000 employees. Its website is https://www.globelifeinsurance.com.
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