Sales Support Specialist
Axiom Connected is redefining the service experience in the automotive F&I space, focusing on collaboration and continuous improvement. The Sales Support Specialist plays a critical role in supporting the Sales team by ensuring a seamless experience for both internal partners and external customers.
Responsibilities
- Support the Sales team with day-to-day administrative and operational tasks
- Review, process, and manage agreements and documentation with a high level of accuracy
- Compile and distribute reports, production data, and supporting materials
- Respond to internal and external inquiries in a timely and professional manner
- Collaborate with multiple departments to gather information and resolve issues
- Ensure timely delivery of paperwork and projects to meet business needs
- Create spreadsheets, comparisons, and supporting documents as needed
- Maintain organized records and ensure data accuracy across systems
- Assist with process improvements to enhance efficiency and service delivery
Skills
- Bachelor's degree preferred or equivalent work experience
- Experience in sales support, sales operations, or administrative roles
- Strong organizational skills with high attention to detail
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Ability to work independently while also collaborating across teams
- Experience in the automotive or F&I industry
- Prior experience in an office or customer service-focused environment
- Strong problem-solving skills and ability to adapt quickly
- High level of initiative, urgency, and reliability
- Demonstrated ability to build positive working relationships
Benefits
- Comprehensive Benefits Package, including Medical, Dental, Vision, and Ancillary Policies.
- 401(k) Retirement Plan with a 5% company match.
- Paid Time Off Accrual Plan starting with 15 days for new hires’ first two years of service.
- Paid Holidays & Floating Holidays.
- Casual Dress Code.
- Free Roadside Assistance.
- Education Reimbursement.
- Childcare Reimbursement.
- Paid Parental Leave.
- Career Advancement Opportunities.
- Company-sponsored outings and events.
Company Overview