Senior Manager / Manager GTM Systems
About the Role: The Senior Manager / Manager GTM Systems owns the strategy, architecture, and execution of the systems that power Redpanda’s go-to-market engine. This leader ensures that Sales, Marketing, Customer Success, Finance, and Partnerships operate on a unified, scalable, and trusted revenue systems foundation. You will be responsible for designing and operating an integrated revenue tech stack that supports self-serve, sales-assisted, and enterprise motions, while enabling accurate forecasting, clean data, and efficient workflows. This role blends technical depth, business acumen, and cross-functional leadership. You Will: Define and own the end-to-end revenue systems strategy aligned with company growth, product-led motions, and enterprise expansion Design scalable system architectures that support multi-product, multi-pricing, and global GTM models Serve as the long-term owner of systems roadmap, balancing speed, scalability, and maintainability Own core revenue systems including (but not limited to): CRM, CPQ, billing/subscription management, marketing automation, customer data platforms, support tools, and data/BI layers Support vendor evaluations and proofs of concept for new applications Lead system implementations, migrations, and optimizations from discovery through rollout Ensure systems are reliable, well-documented, secure, and auditable Design and deploy AI/LLM-powered agentic workflows for revenue operations and GTM teams Partner closely with Sales, Marketing, Customer Success, Finance, Product, and Data teams to translate business needs into system capabilities Enable efficient lead-to-cash, quote-to-cash, and renewals/expansion workflows Support product-led growth and usage-based or hybrid monetization models Ensure data integrity, attribution accuracy, and consistent definitions across teams Build and maintain reporting frameworks for pipeline, bookings, ARR, churn, expansion, and forecasting Build, mentor, and lead a high-performing Revenue Systems / Revenue Operations Systems team Set best practices for system change management, testing, and release processes Manage vendors, consultants, and system integrators as needed You Have: 8+ years of experience in Revenue Operations, Business Systems, or GTM Systems roles within B2B SaaS 3+ years in a senior or leadership role owning revenue systems strategy Deep hands-on experience with CRM platforms (e.g., Salesforce) and modern SaaS revenue stacks Strong understanding of SaaS metrics, subscription billing, and revenue recognition concepts Proven ability to lead complex, cross-functional system initiatives Excellent communication skills with the ability to influence both technical and non-technical stakeholders Nice to Have: Experience in developer-focused, infrastructure, or open-source companies Familiarity with product-led growth, usage-based pricing, or hybrid monetization models Experience scaling systems from growth-stage to enterprise-scale organizations Comfort working in high-growth, ambiguous environments U.S. base salary range for this role is $150,000 - $175,000. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.