Traveling POS Install Technician

Project Based role with variable hours (Perfect for someone looking for supplemental income) Position: Traveling POS Install Technician Location: Remote 100% Travel Duration: 12 month contract Pay Range: $30-32/hr Requirements/Qualifications ● Must be patient and love challenges in order to handle our fast-paced environment ● 1+ Years of relevant work experience preferred ● Proficient with Excel, PowerPoint, Word, and Outlook ● Highly organized and detail-oriented, with the ability to manage competing priorities ● Internally motivated with advanced problem-solving skills ● Experience with hardware and software troubleshooting theory ● Ability to identify opportunities, develop strategies and implement creative solutions ● Excellent communication and presentation skills ● Experience conducting remote technical training ● Hospitality experience highly preferred ● Bachelor's degree preferred ● Travel Expectations: up to 100% of jobs assigned

Job Description

We are seeking a Field Technician to provide service and customer support during field visits or dispatches. Managing all on site installation, repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions. Skills & Responsibilities ● Self-Manage: Manage new project launches from start to finish ensuring thorough training and efficient execution during the implementation phases. ● Be Accountable: Whether you are documenting procedures, installing hardware on-site, or training a customer remotely be someone your teammates can rely on. ● Product Expert: Be the expert in the field by maintaining a comprehensive understanding of our software, hardware, and know-how to troubleshoot when stuck. ● Customer Service: Demonstrate exceptional customer service to clients both remotely and on-site. Going above and beyond for clients is the ONLY option. ● Time Management: Complete all client implementations and training according to department standards and project scope. ● Creativity: As a frontline team member, you will be expected to continuously provide unique ideas to improve our product, process, and overall client experience. ● Effective Communication: The ability to communicate with all third-party vendors, including all hardware vendors ● Professionalism: The Field Implementation Manager is the true representative of our client and should conduct themselves in a professional manner.